Top Ten Things About Creating A Winning Culture
Creating A Winning Culture begins with your behaviours, attitudes and actions. There are lots of things which you can do to make the difference between a great and a dismal culture. By Creating A Winning Culture, it gives your business an extra dimension - like it's one big being, rather than loads of individuals working together.
When you've experienced it, you know.
The best at Creating A Winning Culture...
1. Behave Equitably
They treat others in a way they would wish to be treated themselves and encourage that in their business for all.
2. Are Honest and Trustworthy
Through a deep understanding of what is truly important, they realise that they must be open, honest and keep promises.
3. Care About Their People
Truly caring and supportive, these people understand that they are dealing with real human beings who have feelings, passions, emotions and sensitivities. And they make sure they treat them with respect.
4. Use Coaching and Feedback
They generate a wonderful learning organisation which fosters growth and challenge, yet also recognises that some people just want to do well and enjoy the roles they have, doing a great job.
5. Recognise Success
The best at Creating A Winning Culture seek to acknowledge good performance and recognise it in ways that will give value to the individual. They celebrate a job well done and reward appropriately.
6. Communicate Well
The ultimate listeners, those who enable the best cultures are truly interested in what others have to say. What is important to their people is appreciated. Information is openly shared and their people can contribute fully and comfortably.
7. Delegate Well
In the best business cultures, people do what they are best at. Those Creating A Winning Culture let go of the things they don't need to do and use delegation as a development tool. Bringing new skills and successes to others - and enabling themselves to focus on growth and future.
8. Build Relationships
Making the best of their interactions of others is a talent. Great business cultures are personified by the nature of the way people interrelate, making for a synergistic explosion of shared ideas and integration.
9. Appreciate Differences
Everyone is part of a great team and business. There are many individuals who contribute their particular and unique skills and abilities into the pot of success. The exponents who are great at Creating A Winning Culture appreciate this variety.
10. Have Fun
And the thing easiest to notice about this sort of business? They are all at one, completely trusting each other and without 'side'. That frees them to have fun a lot - and you can see it and feel it wherever you are in the business.
"It's the intangibles that are the hardest things for a competitor to imitate. You can get an airplane. You can get ticket-counter space; you can get baggage conveyors. But it is our esprit de corps - the culture - the spirit - that is truly our most valuable competitive asset."
Herb Kelleher, Founder, South West Airlines
"Everyone needs to know and feel he is needed.
Everyone wants to be treated as an individual."
Jan Carlzon, President, Scandinavian Airline System
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